A 50% payment is required when making your reservation to secure your space. The remaining balance is due 14 days prior to your first night stay, and will be charged to your credit card. A confirmation is emailed after each transaction.

The optional Cancellation Guarantee fee of 7.5% is automatically added to your reservation. With this added, anytime up to 48 hours in advance of check-in time (3:00 PM) you may change the reservation date based on availability, or cancel your reservation and receive a refund, less the 7.5% fee. If you cancel within 48 hours of check-in time, you will forfeit the amount of the first night rate plus tax; the remaining lodging balance will be refunded to your credit card. Guests who no-call or no-show are not entitled to receive refunds or to reschedule their stay. Guests opting out of the Cancellation Guarantee are subject to our Standard Cancellation Policy.

Guests opting out of the optional Cancellation Guarantee must agree to the following Standard Cancellation Policy. Guests who cancel a reservation up to 14 days prior to check-in time (3:00 PM) will forfeit the amount of the first night rate plus tax. Guests who cancel a reservation within 14 days of the first night check-in time forfeit two night’s rate plus taxes. Guests who no-call or no-show are not entitled to receive refunds or to reschedule their stay.

At check in all guests are required to read and sign our rental agreement. The agreement includes information regarding our damage policy.

Well behaved pets are allowed for tent campers. Pets must be kept on a leash if they are outside of your tent. Please clean up after your pets!

We do not allow pets in any of our cabins or glamping tents. There is a pet boarding facility about a mile from the cabins. Eight Mile Ranch pet boarding can be reached at 719-275-2035.

We do not allow smoking in any of our rentals. This includes tobacco, vapor, or any other form of smoking. Smoking is not permitted within 25 feet of the cabins to prevent smoke from entering cabins through doors / windows. Violation of this policy will incur a $250 fee.

Be aware that during fire bans the only location where smoking is allowed is inside your vehicle. Please dispose of extinguished cigarette butts in the provided containers located at designated smoking areas.